Terms & Conditions

Your trust matters to us. Please review our terms carefully to understand your rights and responsibilities when using ChoiceIdentity services.

Effective ImmediatelyLast Updated: January 2025U.S. Compliant
1. Eligibility
18+ U.S. Residents Only

You must be at least 18 years old and a U.S. resident to use our Services. By using ChoiceIdentity, you represent that you meet these eligibility requirements and have the legal capacity to enter into these Terms.

2. Services Overview
Complete Identity Protection Suite

ChoiceIdentity offers comprehensive identity protection including SSN monitoring, 1-3 bureau credit monitoring and alerts, dark web scanning, global criminal and synthetic ID monitoring, change of address alerts, credit score tracking, and identity theft recovery support with insurance coverage.

3. Account Registration
Secure Account Management

You agree to provide accurate, current, and complete information when creating your account. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

4. Subscription & Billing
Auto-Renewal Policy

Subscriptions automatically renew at the end of each term unless canceled at least 24 hours before renewal. Free trials convert to paid subscriptions unless canceled before trial expiration. Fees are non-refundable unless otherwise stated in writing.

5. Identity Theft Insurance
Third-Party Insurance Partner

Insurance coverage is provided by our licensed third-party partner, subject to policy limitations and exclusions. Coverage is available only to U.S. residents with eligible paid plans and may not be available in all states.

6. Acceptable Use
Fair Use Guidelines

You agree not to use our Services for unlawful purposes, access unauthorized data, reverse engineer our platform, or misrepresent your identity. Violation of these terms may result in immediate account suspension or termination.

7. Data Security
Bank-Grade Security

We employ bank-grade encryption and secure protocols to protect your sensitive information. However, no system is completely secure, and you acknowledge using our Services at your own risk while we maintain industry-standard security measures.

8. Dispute Resolution
Binding Arbitration Required

All disputes are governed by applicable state laws and resolved through binding arbitration. This agreement includes a waiver of class action rights and requires individual arbitration proceedings for any legal disputes.

9. Service Modifications & Termination

We reserve the right to modify, suspend, or discontinue our Services at any time with or without notice. We may also suspend or terminate your account access if you violate these Terms or engage in prohibited activities.

10. Limitation of Liability

To the maximum extent permitted by law, ChoiceIdentity is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services, including but not limited to loss of profits, data, or business opportunities.

11. Contact Information

For questions about these Terms or our Services, please contact us:

ChoiceIdentity LLC

Email: support@choiceidentity.com

Privacy Team: privacy@choiceidentity.com

These Terms are effective immediately and were last updated in January 2024. By continuing to use our Services, you agree to be bound by any updates or modifications.